An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).
The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board the aircraft.
Regardless of the type, all tickets contain the following information:
- The passenger’s name.
- The issuing airline.
- A ticket number, including the airline’s 3 digit code at the start of the number.
- The cities the ticket is valid for travel between.
- The flight that the ticket is valid for. (Unless the ticket is “open”)
- Baggage allowance. (Not always visible on a printout but recorded electronically for the airline)
- Fare. (Not always visible on a printout but recorded electronically for the airline)
- Taxes. (Not always visible on a printout but recorded electronically for the airline)
- The “Fare Basis”, an alpha or alpha-numeric code that identifies the fare.
- Restrictions on changes and refunds. (Not always shown in detail, but referred to).
- Dates that the ticket is valid for.
- “Form of payment”, i.e., details of how the ticket was paid for, which will, in turn, affect how it would be refunded.
- The Rate of Exchange used to calculate any international parts of the fare and tax.
- A “Fare Construction” or “Linear” showing the breakdown of the total fare.
Times on airline tickets are generally for the local time zone where the flight will be at that moment.